Privacy policy

Effective Date: August 23, 2025
Last Updated: December 15, 2025

Kolosym Studios Company ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from kolosym.co (the "Site").

Information We Collect
- Provided by You: Name, email, phone number, shipping/billing address, and payment confirmation.
- Collected Automatically: Device details, IP address, and browsing activity via cookies.
- From Third Parties: Payment processors and marketing partners.

How We Use Your Information
- Process and fulfill orders.
- Provide customer support.
- Improve and market our services.
- Prevent fraud and enhance security.

Sharing Your Information
We share data with service providers (such as Shopify, payment processors, and shipping partners) and when required by law. We do not sell personal data.

Cookies & Tracking
We use cookies for analytics and advertising. You can manage settings via your browser.

Children's Data
We do not knowingly collect data from individuals under 18 years old.

Your Rights
Depending on your location, you may request access, correction, or deletion of your data, and opt out of marketing communications.

Data Security & Retention
We take security measures but cannot guarantee absolute protection. Data is retained only as necessary.

International Data Transfers
We are registered and operate in Saudi Arabia and ship to the UAE and the UK, following applicable data protection laws.

Refund Policy
For more information about returns and refunds, please see our Refund & Return Policy page.

Contact Us
Business Name: Kolosym Studios Company
CR Number: 7051189848
Registered Address: Al Rawdah, Riyadh, Saudi Arabia
Email: Info@Kolosym.sa
We typically respond to all inquiries within 1–4 business days.